Política de reembolso

Return and Refund Policy

At GIRLELITENYC, we are committed to providing you with high-quality products and an exceptional shopping experience. Please review our policy below regarding returns and refunds.

1. Return Eligibility

You have 14 calendar days from the date of delivery to initiate a return request. To be eligible, items must be:

 Unused and in the same condition as received.

 In their original packaging with all tags attached.

2. How to Request a Return

To start the process, please contact our support team with your order number and a brief description of the issue. Our team will guide you through the next steps.

3. Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved:

 Your refund will be processed automatically to your original method of payment.

 Please allow up to 10 business days for the credit to appear in your account, depending on your bank's policies.

4. Non-Returnable Items

For hygiene and safety reasons, certain items are not eligible for return. Items returned without prior authorization or outside the 14-day window will not be accepted.

5. Damaged or Incorrect Items

If you received a damaged or incorrect item, please notify us immediately upon delivery so we can resolve the issue promptly.